Welcome to Meterdi Tools Sales (measurementstool.com). These Terms and Conditions govern your use of our website and the purchase of professional measurement tools and industrial equipment from our store. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive license to access and make personal use of our website for professional purchasing purposes.

1.2 Restrictions

You may not:

  • Reproduce, duplicate, or resell our products or content without authorization
  • Use our measurement data or technical specifications for commercial purposes without permission
  • Reverse engineer or attempt to extract source code from our website

1.3 Ownership

All content, including product designs, specifications, and images are the property of Meterdi Tools Sales or our suppliers and are protected by intellectual property laws.

2. Product Information

2.1 Accuracy

We strive for accuracy in all product descriptions, specifications, and measurements but cannot guarantee all descriptions are error-free. Professional users should verify critical measurements before use.

2.2 Technical Specifications

Product specifications are provided by manufacturers. While we verify this information, we recommend professionals confirm suitability for specific applications.

2.3 Product Changes

Manufacturers may modify products without notice. We’ll update our listings promptly but cannot guarantee immediate reflection of changes.

3. Orders and Payments

3.1 Order Process

All orders are subject to availability. Order confirmation constitutes our acceptance of your offer to purchase.

3.2 Pricing

Prices are in USD and exclude applicable taxes, duties, or fees which remain the customer’s responsibility.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

4. Shipping and Delivery

4.1 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping: EMS for orders over $50, 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except certain remote areas in Asia and other select regions. Customers in unserviceable areas will be notified.

4.3 Customs and Import

International customers are responsible for all customs duties, taxes, and import fees. These are not included in product prices or shipping costs.

4.4 Delivery Issues

Report undelivered or damaged packages within 3 days of estimated delivery date. We’ll work with carriers to resolve issues.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with all accessories.

5.2 Non-Returnable Items

For safety and hygiene, these cannot be returned:

  • Opened Test Instruments
  • Used Voltage Tester Pens
  • Installed Plumbing & Air Condition items
  • Modified Locks & Ironmongery

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Include order number, product details, and reason
  3. Wait for RMA authorization
  4. Ship to: Meterdi Tools Sales Returns, 4934 Birch Street, El Paso, US 79901

5.4 Refunds

Refunds are issued to original payment method within 3-5 business days after inspection. Original shipping costs are non-refundable.

6. User Responsibilities

6.1 Account Security

You’re responsible for maintaining account confidentiality and all activities under your account.

6.2 Proper Use

Professional tools require proper handling. You agree to:

  • Use products as intended by manufacturers
  • Follow all safety guidelines
  • Maintain calibration where applicable

6.3 Compliance

You must comply with all local regulations regarding tool use and disposal, especially for measurement devices containing hazardous materials.

7. Liability Limitations

7.1 Product Use

We’re not liable for:

  • Incorrect measurements taken with our tools
  • Improper use contrary to manufacturer instructions
  • Consequential damages from tool failure

7.2 Website Use

We’re not liable for:

  • Temporary website unavailability
  • Technical errors beyond our control
  • Third-party content or links

7.3 Maximum Liability

Our maximum liability is limited to the purchase price of the product in question.

8. Dispute Resolution

Any disputes will first attempt resolution through good-faith negotiations. Unresolved disputes may be submitted to binding arbitration in El Paso, Texas under US law.

9. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance. Significant changes will be notified to active customers.

10. Contact Information

For questions about these Terms:

Meterdi Tools Sales
4934 Birch Street
El Paso, US 79901
Email: [email protected]

Thank you for choosing Meterdi Tools Sales for your professional measurement needs. We’re committed to providing precision tools with reliable service.